About Our CX Chapter

For 25 years, we've supported Singapore's shift from contact centres to customer experience excellence.

A diverse group of professionals engaged in a lively discussion at a modern office space in Singapore.
A diverse group of professionals engaged in a lively discussion at a modern office space in Singapore.
Our Journey
Our Mission

We empower members to lead in customer experience through knowledge sharing and community support.

Our Home

Nestled in the heart of Singapore, we've been shaping customer experience for 25 years.

Address

123 CX Lane, Singapore

Hours

Mon-Fri 9am-6pm

Our Journey

Snapshots from 25 years of evolving customer experience in Singapore.

A group photo of association members at an early 2000s contact centre event in Singapore.
A group photo of association members at an early 2000s contact centre event in Singapore.
Members engaging in a workshop focused on customer experience strategies.
Members engaging in a workshop focused on customer experience strategies.
A candid shot of a speaker presenting at a recent CX chapter seminar.
A candid shot of a speaker presenting at a recent CX chapter seminar.
Attendees networking during a coffee break at the annual CX conference.
Attendees networking during a coffee break at the annual CX conference.
A display of awards and recognitions received by the association over the years.
A display of awards and recognitions received by the association over the years.
Volunteers setting up for a community outreach event organized by the association.
Volunteers setting up for a community outreach event organized by the association.
Connect

Supporting Singapore's CX professionals daily

Contact

Join

hello@ccas-cx.sg

+65 6789 1234

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